At Chaironthego, your privacy is of utmost importance to us. This section outlines how we handle your personal data when you interact with our website or make a purchase.

1. Collection of Personal Data

We collect personal data to provide you with the best shopping experience. The types of data we collect include:

  • Personal Information: Name, email address, phone number, and billing/shipping addresses.
  • Payment Information: Payment card details, PayPal information, and transaction history.
  • Account Information: Username and password for registered users.
  • Usage Data: Information on how you navigate our website, including IP address, browser type, and pages visited.

2. Use of Personal Data

We use your personal data to:

  • Process Orders: Ensure that your orders are processed smoothly and delivered to you on time.
  • Customer Service: Respond to inquiries, provide after-sales support, and resolve any issues related to your purchase.
  • Personalization: Customize your shopping experience by recommending products or services based on your preferences.
  • Marketing: With your consent, we may send you promotional emails or newsletters regarding new products, special offers, or updates.
  • Security: Protect your account and data from unauthorized access or breaches.

3. Sharing of Personal Data

We only share your personal data with trusted third parties when necessary to provide our services. These include:

  • Payment Processors: To facilitate secure payments (e.g., Visa, Mastercard, PayPal).
  • Shipping Providers: To ensure the delivery of your orders (e.g., FedEx, UPS).
  • Marketing Partners: With your consent, for the purposes of delivering personalized marketing messages.
  • Legal Authorities: If required by law or in response to legal proceedings, we may disclose your personal data.

4. Data Security

We implement strict security measures to protect your personal data, including encryption during transactions and secure storage of your information. Only authorized personnel have access to your personal data, and we regularly review our security practices.

5. Your Rights

As a user, you have the right to:

  • Access Your Data: Request details on the personal data we hold about you.
  • Rectify Your Data: Correct any inaccuracies or update your information.
  • Delete Your Data: Request the deletion of your personal data under certain conditions.
  • Withdraw Consent: Opt out of marketing communications at any time.
  • Restrict Processing: Limit the processing of your personal data in certain situations.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined above or as required by law. If you close your account or request deletion, your data will be securely erased unless retention is legally required.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about your usage of our website. You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated revision date. We encourage you to review this page periodically.

Contact Us

Phone: +1 (646) 360-6198

Email: contact@chaironthego.shop

Address: 196 COVERT ST, BROOKLYN, 11207, NY, United States

Monday – Friday 09:00 AM – 17:00 PM