Thank you for choosing Chair On The Go! This Shipping Policy outlines our procedures for shipping, delivery times, and other relevant information for orders of our elegant and stylish chairs made from plastic, wood, and customized materials.

Shipping Zones

Currently, Chair On The Go ships orders within the United States. At this time, we do not offer international shipping.

Processing Time

Orders are usually processed within 1-2 business days after payment confirmation. Please note that customized orders may require additional processing time based on the complexity of the customization.

Shipping Costs

Shipping costs are calculated based on the size, weight, and destination of your order. The shipping cost will be clearly displayed at checkout before you complete your purchase.

Delivery Times

Delivery times can vary depending on your location and the type of chair you ordered:

  • Standard Chairs: Typically delivered within 10-12 business days after processing.
  • Customized Chairs: Delivery times may vary and will be communicated to you during the order processing phase.

Please keep in mind that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions or carrier issues.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your order on our website or directly on the carrier’s website.

Shipping Methods

We partner with trusted carriers to ensure the safe and timely delivery of your chairs. The shipping method used for your order may vary depending on the size and destination of the package.

Shipping Restrictions

Please be aware of the following shipping restrictions:

  • We do not ship to PO boxes. Please provide a physical address for delivery.
  • International shipping is not available at this time.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact our customer support team immediately at contact@chaironthego.shop or +1 (646) 360-6198. We will work diligently to resolve the issue promptly.

Thank you for shopping with Chair On The Go! If you have any questions regarding our shipping policies, please feel free to reach out.